It is important that you set clear standards in your business and communicate them to everyone involved.
As a business owner, you would already have some expectations in your head of how you want things to be.
But the question is – have you ever taken the time to write them down and share them with your team? It is one thing to have that expectation, it is another thing for people to know the expectation.
Whether you have a team of two, 10 or 50, having some standards for your team to play by is critical. When you get frustrated because someone does not meet your expectation, that is usually because they have breached a standard that you have in your head.
When you have set a clear standard for them to follow, it is likely you will get more out of them because it takes away any confusion or uncertainty. This will ensure they understand and know how to serve your customers in the way you expect it to be.
Think of it this way. If business was a game, you would need to know the rules. Standards in your business are like rules. What are the rules for playing your game of business? What are those standards that you want people in your business to meet?
Here is a mini-challenge for you this week: Think about all the expectations you have, write them down, and then share them with the people who work for you, so that everyone is working to the same clear standards.
P.S. Whenever you are ready here are 3 ways we can help you build and grow your business:
1) Grab your copy of 5 Steps to Getting Your Time Under Control
This totally free guide includes tips, time-savers, and expert advice on how to take control of your time in your business. Inside you’ll discover 5 steps to stop time being wasted in your day so you get more done each week. To access the guide click here
2) Book a 10 Minute Exploration Call
If you are ever feeling stuck and want to get some help for your business, we can jump on the phone for a quick call and brainstorm how to free up your time, make the money you want or get clarity on the next steps for your business. Book your call here
3) Join our Business Freedom Program
The Business Freedom Program is designed for business owners who feel stuck in the day to day running of their business and their business is not running as efficiently as they like. If you know where you want to take your business, this program gives you focus, clarity and confidence to build a strong and successful business. We are putting a new group together next month so if you would like to build a strong and successful business email us here with ‘Business Freedom’ in the subject line.